Who We Are
We’re a digital agency providing web design, IT solutions, and IT support services to small and medium businesses throughout the Ballarat and Melbourne areas.
No matter what your business’ website & IT needs, we can help.
Our customer-focussed philosophy allows us to deliver IT solutions tailored to your business’ unique needs. We create long lasting relationships with our clients, and we take the time to understand our clients’ needs.
What We Do
We help you create an online presence, and streamline your business using cloud automation.
You’ll work in person with one of our friendly web consultants who’ll guide you through the digital landscape, tailoring a solution to meet your individual needs. Let us handle the heavy lifting, leaving you free to focus on running your business.
Working With Us (What To Expect)
Our focus is on providing great customer service to our clients, to guide you through the digital landscape with helpful advice, rather than jargon.
We work with you through every step of the process, to ensure your website and marketing efforts turn out just how you want them to.
What we deliver is a sleek, powerful, professional website, a plan to grow your online presence once you’re up and running, and a team of experts to offer you ongoing technical support if and when you ever need it.
We Take Note
Plain and simple, we’re good listeners.
This is an integral part of executing the right approach. The foundation to a great plan is based on listening and taking note to understand our client’s goals and objectives. We research your business, competitors, target market and goals to create a solid marketing plan that is right on point.
We Strategise
It’s important to start with the end in mind.
We listened, we took note, but before we build, we need to plan. We’ll work with you to determine what customisations and features your website needs, and develop a strategy to grow your business.
We Design
This is where the magic happens.
Design is in our DNA. Great design is more than just an aesthetic element; it can change the way customers perceive your brand, and drive them to take action. We’ll create a design that communicates your brand’s story.
We offer a full range of design services that get you noticed, from branding (logo/business card design), creating beautiful website that also meets any needs or features you have, to custom graphic design, photography or videography work to give your brand a special edge.
We Develop
We’ll develop a range of cloud services to streamline and support your business.
Whether it’s through e-commerce capabilities, database creation, automated customer SMS replies and reminders, there’s no limit to the ways we can automate your business.
We’ll help you transition your business systems to the cloud, automating your most tedious admin tasks, saving you time and money, and leaving you free to do what you do best: serving your customers.
Marketing
It’s time to launch your brand forward.
We help you make the right marketing choices to help you create traffic and momentum to your new website by means of SEO, content marketing, Google PPC, social media, multi-screen campaigns and many other secret recipes we’ve got cooked up.
Learn more about our Melbourne SEO plans.
Get found on Google, and let people find you.
Support
The final step: we’ll be here for you when you need us.
Even if we didn’t build your website, we’re always here to help with any tech problems you might have. We also offer a range of options to host, maintain, protect and update your website, leaving you free to focus on running your business.
Learn more about our web hosting & support plans here.
So relax baby, we’ve got you covered.